ANTONELLA MASTROLONARDO

3052909058 | amast016@fiu.edu |

 

EDUCATION

Bachelor of Arts in International Relations & Political Sciences                                                 June 2022

Florida International University, Honors College                                                                       Miami, FL

• Minor: Psychology 

• GPA: 3.6

• Deans List: Spring 2020, Fall 2020, Spring 2021, Fall 2021, Spring 2022 

 

SUMMARY OF QUALIFICATIONS

• Experience social skills; customer Service, Problem Solving, Open-Mindedness, Organization, Teamwork, Creativity 

• Three (3) years of Receptionist experience

• Trilingual in Italian, Spanish, and English

• Wrote a motivational book

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PROFESSIONAL EXPERIENCE 

Research Assistant School R.E.A.D.Y Lab                                                                   May 2022- Present

Florida International University                                                                  

• Preparation of essential reading interventions materials

• Participate in research team meetings and seminars

• Be an integral role in intervention implementation

• Training on literacy screening measure

 

Receptionist                                                                                                                   August 2019- Present

Doral Legacy Park                                                                                                                   Doral, FL

• Enter data in Excel to keep records of time-sheets information 

• Making sure every document is in the right place and welcoming people.

• Maintained daily calendars, set appointment with client and planned daily office events.

• Responded to customer concern and issues by emails, phone call and in person.

• Ensure safety around the park.

• Communication Skill when working with co-workers, managers, supervisors and patrons.

 

Instructor                                                                                                                  October 2021-May 2022

Doral Legacy Park                                                                                                                   Doral, FL

• develop or follow a program designed to enhance the artistic skills of each student.

 

 

 

Aeropostale                                                                                                 December 2017- February 2019

Dolphin Mall                                                                                                                         Miami, FL 

• Sale Associate: Selling products, welcoming people, give the best experience to the customer

• Maintained knowledge of current promotions, cashier and payment policies. 

• Answering incoming telephone call to provide information about products, services, store hours and location

 

LEADERSHIP

Alpha Chi Omega, Domestic Violence org.  FIU                                                        September 2020- Present

Social Media & Video Chair
- Organizing events and attending event. 

-Creating content for social media

 

Model United Nations FIU                                                                                   January 2020- April 2020

- Delegate/ Speeches

SKILLS

Three (3)  years of Receptionist experience

Technical:Microsoft Word, Powerpoint, Excel, Social Media

Languages:  Fluent Spanish, English and Italian